Sales Manager (m/f)

Zagreb, Croatia


Sales Manager – KOIOS (m/f)

Role Overview

The Sales Manager is responsible for driving revenue growth, leading a high-performing sales team, and expanding KOIOS market presence with a strong focus on the UK market, while maintaining and developing operations across Croatia and the Adriatic region.

The role combines strategic sales leadership, partnership development, and go-to-market execution, covering both KOIOS core services and third-party solutions (e.g. Atlassian/Jira, Adobe, and other enterprise vendors).


Key Responsibilities

1. Sales Strategy & Market Expansion

  • Develop and execute annual and mid-term sales strategies aligned with company growth objectives
  • Own and deliver revenue targets with clear accountability for profitability
  • Drive expansion in the UK market as a primary focus, while maintaining regional presence (Croatia/Adria)
  • Identify emerging market opportunities, trends, and competitive positioning
  • Manage the full sales cycle from lead generation to deal closing
  • Establish and develop strategic partnerships with IT service companies
  • Lead vendor management for key partners (e.g. Atlassian, Adobe, and other enterprise vendors such as Microsoft, Oracle, etc.)


2. Business Development & Client Management

  • Build and continuously expand a strong sales pipeline through new client acquisition
  • Present and position the full KOIOS portfolio (services + distributed products)
  • Develop and maintain long-term relationships with key clients
  • Lead upselling and cross-selling initiatives across multiple portfolios and entities
    • Special focus on bridging internal portfolio gaps between different business units
  • Actively monitor and improve client satisfaction and long-term value


3. Commercial Ownership & Negotiation

  • Lead contract negotiations and define optimal commercial models
  • Ensure profitability by balancing pricing, cost of sale, and delivered value
  • Apply market intelligence and competitive insights to sales strategy and execution


4. Possibility of Team Leadership & Internal Alignment (seniority connected)

  • Lead, mentor, and develop a sales team of approximately 4 people 
  • Set targets, track performance, and ensure accountability 
  • Build a high-performance, results-driven sales culture 
  • Take ownership of internal sales and marketing processes, including: 
    • Bonus schemes 
    • Account planning 
    • Sales governance and coordination 
  • Establish strong cross-functional collaboration within the company 


5. International Collaboration (UK Focus)

  • Work closely and proactively with the UK-based team as a core part of the role (not secondary)
  • Align on opportunities, pipeline, and go-to-market approach
  • Coordinate joint sales activities, knowledge sharing, and account development


6. Product, Portfolio & Go-To-Market

  • Maintain deep understanding of:
    • KOIOS core services
    • Internal products
    • Third-party solutions (Atlassian/Jira, Adobe, etc.)
  • Lead go-to-market (GTM) activities for both services and products, including:
    • Positioning
    • Pricing strategy
    • Packaging and promotion
  • Support internal product commercialization and market introduction


7. Marketing & Market Presence

  • Take ownership of sales-driven marketing activities, including:
    • Market positioning and messaging
    • Local and international presence (events, conferences)
    • Campaign input and strategic direction
    • Website and content alignment with sales goals


Requirements

  • 7+ years of experience in B2B sales (IT/software/services environment required)
  • Proven ability to manage the full sales cycle and consistently achieve targets
  • Experience in leading and developing sales teams
  • Experience working with international markets (UK strongly preferred)
  • Strong client relationship management and negotiation skills
  • Excellent business acumen and market awareness
  • Ability to operate independently and in cross-functional, international environments
  • Fluent English (mandatory)

Nice to have:

  • Experience working with enterprise ecosystems (e.g. Atlassian, Adobe, Microsoft, Oracle)


Success Profile

  • Strategic but highly operational (“hands-on”)
  • Strong ownership and accountability mindset
  • Capable of managing complexity (multi-portfolio, multi-entity sales environment)
  • Able to bridge internal silos and drive integrated sales
  • Comfortable operating across services + product + partner ecosystem model


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